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B1_Unit 5_Lesson 1

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  • Describe the picture.
    hang up
  • Don't speak to me in that __________ of voice, young lady!
    tone
  • someone who speaks or does something officially for another person or group of people
    representative
  • Describe the picture.
    on board
  • the process of finding solutions to problems
    problem-solving
  • She explained the whole idea again, but I still didn't _____________.
    understand
  • Describe the picture.
    shake hands
  • polite behaviour
    courtesy
  • Describe the picture.
    customer service
  • There is a wide ________________ of opinion on this question.
    diversity
  • The little boy asked if he might have another piece of cake very _______________.
    politely
  • I have to be very careful with what I say because she's so ___________.
    sensitive
  • to help someone to do something, especially when it is a new or difficult task
    hold smb.'s hand
  • a feeling or opinion about something or someone
    attitude
  • My employer wanted to _____________ me to another department.
    transfer
  • Describe the picture.
    products
  • He taught his children to be _________________ of other cultures.
    respectful
  • Describe the picture.
    supervisor
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