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Study
HR & Communications in Healthcare Ch. 1&2
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Name the symbol of the medical profession and and what is it represented by?
caduceus - Staff with twisted serpents ? ?
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How is the amounts of Patients seeking medical treatment NOT considered a factor to the rise of health care costs as medicine advances?
Answers will vary.
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Name two important skills to use when trying to understand a viewpoint or evaluating a patients behavior.
Listening & Observing
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What is a Pediatrician?
A doctor that specializes in dealing with the treatment of children and adolescents is known as:
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Registration
Statement issued by a board or association that verifies that that a person meets professional standards- similar to certification
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DABDA
Five Stages of Dying/ Coping
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What is a Patient Navigator?
Connects the Patient with outside resources and services to bridge any potential gaps in healthcare
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Word that means to feel pity and sorrow for someone else's misfortune:
Sympathy
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What are some benefits of using a managed care organization (MCO)
Ne deductible, Smaller co pay, 100% coverage
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What is an Urgent Care center?
Answers will vary
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Clinical Skills
Extension of the providers role of assessment, examination, diagnosis and treatment
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Why is proper attire for an MA important?
Answers will vary
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Type of work where a schedule may permit working different hours on different days within an available range of hours?
Flextime
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T/F People facing death may have extreme responses to the situation, therefore it is hard to predict how each patient will react
True
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At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?
Acceptance
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What is telemedicine and how might it be useful?
Answers will vary.
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Extension of the providers role of assessment, examination, diagnosis and treatment
Clinical Skills
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What is HIPAA? What does it stand for?
Health Insurance Portability and Accountability Act- Patients information is privileged and confidential
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Provide 5 Examples of Soft Skills
Answers will vary
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Difference between Stress & Burnout
Stress- Feeling Overwhelmed Burnout- Exhaustion, Feeling Over it or Done
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Name 4 different types of Hospital Centers and Explain Each.
Convalescent hospital, Specialty Hospital, Rehabilitation Center, Substance Abuse Center, Mental Health Hospital
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What is your definition of Teamwork?
Answers will vary.
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4 Main Categories of General Skills
Communication, Legal and Ethical Concerns, Instruction, Operational Functions
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Who was responsible for creating an oath that sets a moral standard for physicians to practice medicine upon:
Hippocrates
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What are soft skills?
Answers may vary
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The "B" in DABDA stands for:
Bargaining
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Who is Florence Nightingale?
Answers will vary- Founder of Nursing
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Name the Greek & Egyptian Gods of healing?
Imhotep & Asclpius
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