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Tourism MOOC Camp - Module 3

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  • He didn't have a full beard--just a light ______.
    stubble
  • Police officers provide services to tourists. True or false?
    True
  • A good itinerary informs tourists what time they will be _______ at the hotel at the end of the tour.
    dropped off
  • Examples of ______ include white, black, Latino, Asian, etc.
    color(s) or ethnicity / ethnicities
  • Speaking English is a _________ to work with tourists. You need to.
    requirement
  • He has a ______ haircut.
    face
  • He has ______ hair and a goatee.
    spiky
  • He has _____ hair.
    curly
  • She has an ________.
    afro
  • An _________ is a plan to meet someone or go somewhere at a specific time.
    appointment
  • "I'm sorry, ma'am, but the captain is not ________. She can't talk right now, but I can help you.
    available
  • He was wearing ______ jeans and a gray shirt.
    torn
  • He has wavy hair, a mustache and a _______.
    beard
  • Don't worry. If it's late, I ( take / will take ) an Uber home.
    will take
  • In the A-H method, G stands for ______.
    gait
  • It's safer to be ______ by a hotel shuttle than taking public transportation alone.
    picked up
  • She has a _______ nose.
    hooked
  • It's helpful to tell tourists what they should _______ to the tour, for example, sunscreen or an umbrella.
    bring
  • If it ( rain / rains ), there will be fewer people out, so we'll have to be more careful.
    rains
  • She has a __________ face.
    triangle / triangular
  • It's important to identify tattoos and _______, which are marks on people's skins.
    scars
  • She has a ______ face.
    long
  • She has a ______ nose.
    turned up
  • He doesn't wear a beard. He's ______ shaven.
    clean
  • If you ( leave / left ) your belongings unattended, there is a chance that they will be taken.
    leave
  • She has freckles and wears ______.
    glasses
  • An _______ is a detailed plan for a trip, including the places to visit and possibly the time.
    itinerary
  • In the A-H method, B stands for ______.
    build
  • A ______ is something that you provide to a customer, like making reservations and answering questions.
    service
  • They have _______-shaped faces.
    square
  • In the A-H method, A stands for ______.
    age
  • If we leave now, we ( will have / would have ) time to get a drink in Lapa before the show.
    will have
  • If a customer doesn't pay the check or the ________, the restaurant manager can call the police.
    bill
  • Maps can show how far a distance is and the types of places that are ( nearby / nearby ) the attraction.
    near