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Study
Tourism MOOC Camp - Module 3
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He didn't have a full beard--just a light ______.
stubble
Oops!
Okay!
Police officers provide services to tourists. True or false?
True
Oops!
Okay!
A good itinerary informs tourists what time they will be _______ at the hotel at the end of the tour.
dropped off
Oops!
Okay!
Examples of ______ include white, black, Latino, Asian, etc.
color(s) or ethnicity / ethnicities
Oops!
Okay!
Speaking English is a _________ to work with tourists. You need to.
requirement
Oops!
Okay!
He has a ______ haircut.
face
Oops!
Okay!
He has ______ hair and a goatee.
spiky
Oops!
Okay!
He has _____ hair.
curly
Oops!
Okay!
She has an ________.
afro
Oops!
Okay!
An _________ is a plan to meet someone or go somewhere at a specific time.
appointment
Oops!
Okay!
"I'm sorry, ma'am, but the captain is not ________. She can't talk right now, but I can help you.
available
Oops!
Okay!
He was wearing ______ jeans and a gray shirt.
torn
Oops!
Okay!
He has wavy hair, a mustache and a _______.
beard
Oops!
Okay!
Don't worry. If it's late, I ( take / will take ) an Uber home.
will take
Oops!
Okay!
In the A-H method, G stands for ______.
gait
Oops!
Okay!
It's safer to be ______ by a hotel shuttle than taking public transportation alone.
picked up
Oops!
Okay!
She has a _______ nose.
hooked
Oops!
Okay!
It's helpful to tell tourists what they should _______ to the tour, for example, sunscreen or an umbrella.
bring
Oops!
Okay!
If it ( rain / rains ), there will be fewer people out, so we'll have to be more careful.
rains
Oops!
Okay!
She has a __________ face.
triangle / triangular
Oops!
Okay!
It's important to identify tattoos and _______, which are marks on people's skins.
scars
Oops!
Okay!
She has a ______ face.
long
Oops!
Okay!
She has a ______ nose.
turned up
Oops!
Okay!
He doesn't wear a beard. He's ______ shaven.
clean
Oops!
Okay!
If you ( leave / left ) your belongings unattended, there is a chance that they will be taken.
leave
Oops!
Okay!
She has freckles and wears ______.
glasses
Oops!
Okay!
An _______ is a detailed plan for a trip, including the places to visit and possibly the time.
itinerary
Oops!
Okay!
In the A-H method, B stands for ______.
build
Oops!
Okay!
A ______ is something that you provide to a customer, like making reservations and answering questions.
service
Oops!
Okay!
They have _______-shaped faces.
square
Oops!
Okay!
In the A-H method, A stands for ______.
age
Oops!
Okay!
If we leave now, we ( will have / would have ) time to get a drink in Lapa before the show.
will have
Oops!
Okay!
If a customer doesn't pay the check or the ________, the restaurant manager can call the police.
bill
Oops!
Okay!
Maps can show how far a distance is and the types of places that are ( nearby / nearby ) the attraction.
near
Oops!
Okay!
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