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Final test - English - 2nd year Hotelería
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Me gustaría reservar una habitación doble para esta noche.
I'd like to book a double room for tonight.
Oops!
Okay!
Greetings to say hello.
...
Oops!
Okay!
How do you spell your surname?
...
Oops!
Okay!
¿Podria reservar un lugar para estacionamiento para mañana?
Could I reserve a parking space for tomorrow?
Oops!
Okay!
Are you married?
Yes, I am. / No, I'm not.
Oops!
Okay!
Where are you from?
I am from...
Oops!
Okay!
What types of room do you know?
...
Oops!
Okay!
"¿Cómo lo puedo ayudar?"
How can I help you?
Oops!
Okay!
"¿Lo puedo ayudar?"
Can I help you?
Oops!
Okay!
What titles can we use to address guests?
Mrs / Mr / Miss / Ms / Madam / Sir
Oops!
Okay!
Greetings to say goodbye.
...
Oops!
Okay!
Me gustaria hablar con la Señora Bader de la habitacion 329.
I'd like to speak to Mrs Bader in room 329.
Oops!
Okay!
What's your surname?
My surname is...
Oops!
Okay!
How old are you?
I am ... (years old)
Oops!
Okay!
How do you spell your name?
...
Oops!
Okay!
What's your telephone number?
It's ....
Oops!
Okay!
What's your name?
My name is..../ I am...
Oops!
Okay!
You are the hotel receptionist. How do you introduce yourself in a telephone conversation?
..... speaking.
Oops!
Okay!
What's your address?
It's .....
Oops!
Okay!
Un momento, por favor.
One moment, please.
Oops!
Okay!
¿Me puede dar su nombre, por favor?
Can I have your name, please?
Oops!
Okay!
"Me gustaria hacer una reserva."
I'd like to make a room reservation.
Oops!
Okay!
How does a telephone conversation starts when making a room reservation?
Good afternoon. New Palace Hotel. May Lee speaking. How can I help you?
Oops!
Okay!
Me gustaria hablar con el gerente.
I'd like to speak to the manager.
Oops!
Okay!
Gracias!
...
Oops!
Okay!
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