A letter of complaint must have
a photograph.
a joke.
no paragraphs.
an address, date, salutation, and closing.
What should the 3rd paragraph have in it?
Salutations.
The date.
Memoirs.
Suggestions.
Should you indent (add space) at the beginning of paragraphs?
No
Yes
How do you sign off if you know the name of the person you are writing a complaint to?
Regards
Yours faithfully
Yours sincerely
Love
Where does the date go?
On the left above your address.
On the right under your address.
On the right above your address.
On the left under the company's address.
What are the four persuasive techniques?
Questioning, warning, rudeness and flattery.
Warning, rudeness, bribery and questioning.
Rudeness, jokes, warning and bribery.
Questioning, warning, flattery and bribery.
What should the second paragraph contain?
Details of what went wrong.
The conclusion.
Recommendations.
Information about you.
What should the final paragraph state?
The date.
The salutation.
A joke.
The conclusion and contact details.
What is a salutation?
Dear Sir/Madam
Regards
Yours sincerely
Yours faithfully
What should the opening paragraph contain?
A conclusion.
Some general information about yourself.
Details of one particular thing that happened.
Who you are and when and where you visited.
Where does the sender's address go?
Top left
Bottom right
Top right
Bottom left
What kind of vocabulary should we use?
Boring
Powerful
Simple
Rude
What is the format of the address you are writing to (recipient)?
Biggest part of the address to the smallest.
Smallest part of the address to the biggest.