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Chapter 16 17 BME
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Is extra leave financial or non-financial?
Non-financial
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What kind of leaders is this?
Accommodating or Laissez-faire
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What leadership style is developed by Paul Hersey and Ken Blanchard?
Situational
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Define Fringe Benefits Tax (FBT)
Depends on student's answer.
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Which leadership style relies on maturity of the employee or group of employees?
Situational
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Describe the features of democratic leaders.
Involves employees in decision making, aims to benefit both business and personnel. Communication is upwards and they are collaborative.
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Which layer does family, work groups and friends belong to?
Third
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According to Vroom's expectancy theory, what does an employee want?
Maximize happiness and minimize pain
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Define pay schemes and bonuses.
Bonus: payment in cash if KPIs are achieved. Pay schemes: employees are given company shares as rewards
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Describe four things that a situational leader does
Delegate, Support, Coach, Direct
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What is the reciprocal relationship between employer and employee?
Depends on student's answer.
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What kinds of leader is necessary when a doctor in an emergency medical situation is needed?
Autocratic
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Is money a long-term or a short-term factor?
Short-term
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Name 5 layers of the Maslow's Hierarchy of needs
Physiological, Safety, Belonging, Self-esteem, Self-actualization
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According to Adam, what will happen if an employee's rewards do not match his efforts?
Feel demotivated and be jealous
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What theory is developed by Frederick Herzberg?
Herzberg''s motivation-hygiene theory
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Differentiate between intrinsic rewards and extrinsic reward
Extrinsic rewards fare financial, promotional or other fringe benefits. Intrinsic can be fulfilment, satisfaction
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In what theory does an employee compare his/her inputs with those of others?
Adam's equity theory
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What kind of leader is Hitler?
Autocratic
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What type of leaders believes in direct supervision of employees?
Autocratic
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Define self-actualization
Inner talent, personal growth, fulfilment, job satisfaction
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According to Vroom, when an employee believes that a reward will actually be rewarded, what is that called?
Instrumentality
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Differentiate between a leader and a manager
Leader: Strategic, business directed, inspiring/ Managers: Tactical, planning, directing
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Describe three layers in the Vroom's expectancy theory pyramid?
Instrumentality, Expectancy and Valence.
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What are hygiene factors and motivation factors also called?
Short-term factors and long-term factors.
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