Study

Situational Conflict Management

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  • When an issue is trivial and other issues are more important or pressing.
    Avoiding or Compromising
  • When you are in an urgent need of a temporary solution.
    Compromising
  • When long term processes need to be become a win-win situation for everyone.
    Collaborating
  • When you are able to prove that your point is more effective and efficient for the organisation.
    Competing
  • When you are at a standstill / stuck in the issue.
    Compromising
  • When you need to keep the workplace peaceful
    Accomodating or Compromising
  • When the relationship is crucial to the functioning of the business.
    Collaborating
  • When there is no point in arguing with the other person.
    Accomodate
  • When we need to let people cool off / calm down before tackling the conflict.
    Avoiding
  • When you have to stand for what is right.
    Competing
  • When we need more time to explore the issue and obtain additional information.
    Avoiding
  • When we are wrong.
    Accomodate