How long can the customer participate in the Champion Program?
Throughout the duration of the event or until the customer is no longer in need.
Can a customer get help finding a dog groomer if employed with Saint Gobain (2018)
Yes. EAP
The customer has recently gone through a divorce, the spouse is the one who handled health insurance matters. Enrollment deadline is tomorrow, and they cannot find the pre-enrollment materials. Employer Account: Formosa Plastics Group
Open
If the customer is part of a transplant case, could they qualify for the Champion Program?
No. The customer does not qualify for the program.
What happens after a referral is sent to the queue for the Champ Program?
Doc ID: PP2516 Section: 4.0 Referral Decision
The __________ will make the final determination on whether the customer qualified for the program.
Champion team
What information is required for the referral form for the Champ Program?
Date of Referral:
Customer ID:
Group Number:
Customer Name:
Customer Contact Number:
Reason for referral - diagnosis or administrative issue:
Referred by:
Where do customers fax the biometric screening form for BUNZL DISTRIBUTION USA, LLC.
1.877.916.5406
The customer states they've heard employees talking about how much premiums will be this year. With a large family, someone is always going to the doctor. The customer is concerned about the cost Employer Account: Star Gas Partners
Open
If the customer is receiving hospice services, could they qualify for the Champion Program?
Yes. The customer may qualify for the program
The customer is worried and looking for information on the plans their employer is offering. Cigna is new to them. The customer wants to know the premium. The customer states they are worried about the increasing cost for healthcare.
Open
A customer that employed with MAPCO Express, Inc. wants to do coaching for stress, what program can you offer?
LMP
What is the Champion Program?
Designed to assist customers who have experienced a significant event/illness and a series of unresolved issues.
The Motivate Me button in OV allows you to view __________
The customer’s incentives
True/False: OneView will display an alert if the customer is eligible for My Personal Champion or if they are presently a My Personal Champion Customer
True
Can the customer earn money for using a COE for Back surgery for TRANSPERFECT TRANSLATIONS INTERNATIONAL?
Yes
The Customer is new to Cigna and wants to know the main differences between the plans your employer is offering. The customer states they're single, no kids and no medical concerns. Employer Account: Pace University
Open
A customer can participate in the Champ Program and Case Management as long as they qualify
True
What incentives are available for CITY OF FORT LAUDERDALE 2019
Personal Health Analysis
Wellness Screening
Health Coaching by Phone
Preventive Care
Self Reported Activities
External Goals
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