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Hotel Hell

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  • Food Allergy
    The guest has a severe nut allergy but all the food in the breakfast buffet has got nuts!
  • Special Request
    The guest would like to have a late check-out today but the new guests will check-in in 3 hours! Housekeeping needs to clean the room!
  • Unexpected Pet
    The guest arrives with a hidden pet, which is not allowed at the hotel.
  • Lost Keycard
    The guest left the keycard at the museum but it's 9 pm so the museum is closed!
  • Complaint
    The guest is unhappy with their room because... there are cockroaches in the bathroom!
  • Mixed-Up Reservations
    The receptionist accidentally gave the guest the wrong room key.
  • Special Request
    The guest booked a room with a view, but the view is just a wall!
  • Tech Troubles
    The TV in the room is not working. There's no WiFi in the room either, but WiFi is included in the price!
  • Complaint
    The guest asked the assistant to take a photo, but he said 'No, I'm busy!'
  • Noise Complaint
    There is a party in one of the rooms downstairs, so the guest can't sleep!
  • Unexpected Visitor
    A surprise visitor arrives to see the guest, but they are not included in the booking!
  • Unexpected Guest
    The guest arrives at the hotel with an extra person not included in the reservation!
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