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Gain Commitment Pillar
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"If you have no further questions, I will go ahead and close this ticket."
Does not Gain Commitment
Gains Commitment
Oops!
Okay!
"Before we conclude, let’s review everything to ensure all your concerns are addressed."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"Thank you for calling today. We were able to verify your account status and set up MyAccount so you can check for any delays."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"Please check the email I've sent for a summary of what we discussed today."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"Thank you for allowing me to resolve this for you. Let’s quickly recap the steps we've taken so you know exactly what to expect next."
Does not Gain Commitment
Gains Commitment
Oops!
Okay!
"Let’s confirm all the details to make sure everything is set up as you desire. Here’s what we’ve done today..."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"I appreciate your time and want to make sure we have everything set for you. Are there any other questions or additional help you need?"
Does not Gain Commitment
Gains Commitment
Oops!
Okay!
"To help avoid future issues, I’d like to go over some preventive measures you can take. Let's review them together."
Gains Commitment
Does not Gain Commitment
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Okay!
"Our system will automatically send you a survey."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"Thank you for calling Home Depot. Feel free to reach out if you experience any more issues."
Does not Gain Commitment
Gains Commitment
Oops!
Okay!
"I want to make sure we’ve covered everything you need today. Is there anything else I can assist you with?"
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"I have documented our conversation and the resolution provided for future reference."
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"I'm here to ensure you're fully satisfied with our solutions today. Do these solutions meet your expectations?"
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"I’m committed to ensuring your complete satisfaction. Have we successfully resolved your issue to your liking?"
Gains Commitment
Does not Gain Commitment
Oops!
Okay!
"Thank you for your patience throughout this process. Let's ensure everything is clear and you’re comfortable with the outcome."
Does not Gain Commitment
Gains Commitment
Oops!
Okay!
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