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B2.2.7
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Composure
The state of being calm, composed, and in control of one's emotions, especially in difficult or stressful situations.
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Good rapport
A positive and harmonious relationship or connection between people, characterized by mutual understanding, trust, and respect.
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(Un)cooperative
Willing or unwilling to work together or comply with others, depending on whether "un" is added as a negative prefix.
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Assertive
Confident and self-assured in expressing one's opinions, needs, or desires, while also respecting the rights and opinions of others.
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Incompetent
Lacking the necessary skills, abilities, or qualifications to perform a task or job effectively.
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Demeanor
The way in which a person behaves or presents themselves, often indicating their mood, attitude, or character.
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Irate
Extremely angry or enraged about something.
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Condescending
Showing a patronizing attitude of superiority; talking down to someone as if they are less intelligent or knowledgeable.
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