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Of the FOUR purposes of writing business letters, which is the most difficult to achieve?
Persuading
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This question requires smart thinking. Why must we date our letters?
Letters are dated for future references, filing purposes, tracking progress of things ....
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Name the two main formats of business letters.
1. full block 2. indented style
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Give one example of a sad non-verbal action.
Crying, sad face, thumbs down, shaking head from side to side ...
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What is the FULL name of the person who posted this picture of "Uncle Roger"?
Voo Zheng Mao
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Name 3 words with negative notes.
regret, sadness, not, no, bad ...
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List the three step writing process.
1. plan 2. write 3. complete
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An adjustment letter is categorised under which purposes of writing business letters?
directing business action
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What were the two words that accompanied this picture in the mood wall yesterday?
Feeling ugly
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Business letters must be replied within how many days?
3 days
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Provide an example of a complimentary close.
Yours truly/Yours sincerely/Faithfully yours/Best wishes/Warmest regards/All the best ...
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