People generally enjoy reading long emails that contain large blocks of text.
false
The spell check tool will catch every error in an email.
false
What should workers do to help prevent cyberattacks on their email accounts?
Change passwords often
What is the order for writing an email?
Greeting, Body, Closing, Signature
The sender of an email should make it clear what, if anything, the receiver needs to do.
True
Jamal's supervisor asked him to send her a data file. What should Jamal do before emailing the file?
Make sure the file is attached
Is a smile emoji a professional closing?
No
It is important to double-check the recipient's email address before sending an email.
True
When on a group email, always hit "Replay All" even if not everyone needs to know the response.
false
Emails should be work related and appropriate because companies can monitor their employees emails.
True
What is the abbreviation for Blind Carbon Copy?
BCC
Is it appropriate reason to complain about your boss in an email?
No
When switching topics, use an existing email chain rather that starting a new email.
False
Email is always the best way to communicate workplace information.
false
Is it an appropriate reason to ask a work schedule question in a workplace email?
Yes
To prevent a cyberattack, be careful about clicking on suspicious links and attachments found in emails.
True
The CC features sends a copy of an email to additional recipients besides the primary recipient.
True
How many days should you wait for response to an email you sent?
2-3 days
Receivers of emails always correctly guess the tone and intent of the sender.
false
When a supervisor or customer sends an email that includes questions, the worker should answer all questions.
True
It is important to read an entire email carefully before responding to it to avoid overlooking or misinterpreting it.
True
Which is the best subject line for an email seeking approval for vacation dates?
Vacation Approval Request
What part of the email tells the receiver what the email is about?
Subject
Workers should check their email inboxes on a regular basis and respond to incoming emails promptly.
True