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Social Skills
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What is active listening?
the ability to understand the speaker’s message, as well as their feelings and thoughts associated with the topic
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What is assertiveness?
the ability to firmly state and defend one’s viewpoints, without offending or making others uncomfortable
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What is conflict management?
the ability to objectively analyze and handle a situation with opposing viewpoints
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What are the four major groups of advanced social skills?
Emotional, communicative, negotiative, organizational
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What is team management?
the ability to coordinate different team members in order to achieve a common goal
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What is empathy?
The ability to understand and share the feelings of another.
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What is achievement motivation?
the drive to pursue and attain goals
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Name two things social skills help us improve.
They help us improve our communication, our relationships, our well-being, and our self-esteem.
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What are examples of basic social skills?
listening, holding a conversation, forming questions, responding to questions
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What is negotiation?
the skills needed to reach an agreement with multiple parties
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What is emotional intelligence?
the ability to understand and manage your emotions, as well as recognize and influence the emotions of those around you
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What are social skills?
The manners and behaviors that allow us to communicate effectively in order to achieve our goals
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