Study

Chapter 14

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  • One of the hypotheses he tested was that the sales managers' own behaviours provide a set of standards which, in themselves, will affect the behaviour of their salespeople.
    Likert
  • Likert’s research also compared two alternative styles used by sales managers. They were group method and…
    Monopolist
  • How many leadership styles are mentioned?
    6
  • What are 2 of the 4 stages of learning a skill
    Unconsciously unable, consciously unable
  • Mention some qualities of a leader
    yes
  • Which theory says that salesperson should earn more if they do more work?
    Adam's Theory
  • What are the 3 concepts of vroom's theory?
    Expectations, instrumentality, and valence
  • Mention 2 Benefits of training
    Improved motivation, Enhanced skill levels