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Review questions for week 28
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____ is feeling with someone, expressing to them you understand them, and offering both support and solutions.
A. Empathy B. Sympathy C. Etiquette D. Boundaries
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Nodding your head, using eye contact, observing facial expressions or gestures, or giving a thumbs up would be ______communication?
A. Verbal B. Spoken C. Confrontational D. Non-verbal
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Making assumptions based on gender, race, age, or culture, such as assuming a surgeon is male, or a nanny is female, would be examples of ____?
A. Prejudice B. Stereotype C. Bias D. Empathy
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________ is prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair.
A. Stereotype B. Assumption C. Bias D. Racism
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All of the following are examples of proper etiquette except what?
A. Giving eye contact B. Actively Listening C. Saying please, thank you, excuse me, D.Chewing with your mouth open
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