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At the airport - speaking practice
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The receptionist asks you if you know about the hotel's amenities and services. What do you answer?
I've read about the breakfast and the restaurant, but could you provide more information?
Oops!
Okay!
The receptionist offers assistance with your luggage to your room. What do you say?
It would be great. / Please, thank you!
Oops!
Okay!
The receptionist wants to confirm your check-in and check-out dates. What do you say next?
My check-in date is [date], and my check-out date is [date].
Oops!
Okay!
You inquire about an airport shuttle bus. What do you ask?
Is there an airport shuttle bus?
Oops!
Okay!
You're interested in having a room on a higher floor. What do you ask?
Is it possible to have a room on a higher floor?
Oops!
Okay!
The receptionist asks if you have any room preferences or special requests. What do you answer?
Yes, I requested a [quiet room/city view/king-sized bed], if possible.
Oops!
Okay!
The receptionist asks if you would like to include breakfast in your reservation. What do you say?
Yes, please.
Oops!
Okay!
You've just entered the hotel lobby. The receptionist greets you. What do you say next?
Good [morning/afternoon/evening]! I have a reservation under the name [Your Name].
Oops!
Okay!
You want to know if it's possible to request a late check-out. What do you ask??
Is it possible to request a late check-out?
Oops!
Okay!
You're checking in at the hotel and providing your reservation details. What do you say?
Good morning! I have a reservation under the name [Your name].
Oops!
Okay!
You ask about check-out time. What do you say?
When is check-out time?
Oops!
Okay!
The receptionist hands you a room key and tells you to enjoy your stay. What do you say?
Thank you very much!
Oops!
Okay!
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