Study

Consumers

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  • what is a need
    require (something) because it is essential or very important rather than just desirable
  • What does the Consumer Protection Act 2007 state?
    t is a criminal offence to make a false or misleading claim about goods, services and prices.
  • Name the consumer protection law made in 1980
    Sale of Goods and Supply of Services Act 1980
  • ASAI meaning
    Advertising Standards Authority for Ireland
  • something you would like to have but dont need
    a want
  • CCPC stands for..
    Competition and Consumer Protection Commission
  • What does the Sale of Goods and Supply of Services Act 1980 say services must be
    Carried out by trained professionals, done with proper care, ensure it is done with goods of merchantable quality
  • Explain impulse buying
    consumer buying behavior where you buy something without thoughtful consideration or planning
  • Name the consumer law made in 2007
    Consumer Protection Act 2007
  • What does the ombudsman do
    The Ombudsman investigates complaints against public bodies and, where appropriate, recommends redress
  • how long is the cooling off period
    14 days
  • What does the Sale of Goods and Supply of Services Act 1980 say goods must be
    of merchantable quality. fit for its normal purpose, reasonably durable. as described,
  • What is a consumer?
    a person who purchases goods and services for personal use
  • ComReg stands for...
    Commission for Communications Regulation
  • Name a consumer responsiblity
    use goods resposbilie
  • What is a customer
    A customer is an individual or business that purchases another company's goods or services.
  • What does Redress mean
    Replace, refund, repair
  • Name a consumer responsiblity
    Use goods responsibly etc
  • Merchantable quality means...
    if they are as fit for the purpose or purposes for which goods of that kind are commonly bought and as durable as it is reasonable to expect having regard to an
  • What are the 3 R'S
    Refund, Repair, Replacement