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The reception desk is in the ...
lobby / hall
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Okay!
Auricular - cable - altavoz
Receiver - cord - loudspeaker
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Who is the head of a company?
CEO / senior management
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When a client is unhappy about something, they would contact...
customer complaint
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When you earn a lot of money, your company ...
makes profit
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Name three things an administrative assistand does (i.e.,: answer incoming calls, deliver messages and send e-mails)
Screen calls, distribute incoming mail, updating mailing lists, type agendas, take minutes, assist in presentations, spreadsheets.
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What process do we follow with incoming mail?
Stamp the correct date / document the mail in the mail log / sort it out and distribute it
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Should you share your username and password with anyone? And other employees?
no and no
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Mail that is addressed to places outside the country is ...
international
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The person who produces goods is the ...
manufacturer
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If a company wants details about its accounts / movements, they would look for...
bank statements
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Four things you can do with a message:
delete / retrieve / replay / rewind / fast forward / save
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What department takes care of the company's computers?
IT Department
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organisation of transport of goods
shipping arrangements
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What do we do with mail which says "confidential"?
Give it in person to the person (not in the basket to distribute it with the rest)
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Tell me 3 false friends we have learnt (company)
assist / attend / agenda / diary / refreshment
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keep dry/ this side up/ handle with care are...
special instructions
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