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ML TIERS Budget Reviews Quiz Review

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  • Where do you go to access TIERS?
    the State Portal Homepage
    Texas HHSC Website
    None of the above
    the Details screen of CCI
  • A SNAP client requests information on income and deductions used to determine her benefit amounts. Correct tab in tiers?
    Gross/165% Income
    Net Income
    Resource
    Notice Reasons
  • HHSC counts income weekly.
    False
    True
  • If the caller request more information after performing a budget review, what should the CCR do?
    Transfer the client to SEU
    Offer an Appeal
    Contact SLAQ to determine if escalation is required.
    Inform the caller we do not have any more information.
  • Net Income is the client's total earnings before taxes are taken.
    True
    False
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