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Chapter 11
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Informal groups of workers who socialize with one another on the job are known as interest groups.
False
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Groups that managers form to achieve organizational goals are known as formal groups.
True
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When group members strive to agree instead of trying to make an accurate assessment of the situation, this is known as groupthink.
True
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The tendency of workers to put forth less effort when they are in a group than when they are alone is known as social loafing.
True
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Managers in computer manufacturing companies often create research and development teams.
True
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The creation and development of new products is known as synergy.
False
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Task forces are sometimes referred to as ad hoc committees.
True
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Managers should closely direct and supervise teams that are working on solving problems requiring innovation.
False
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Typically, managers give the overall goals for the team to self-managed teams.
True
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Shared rules of conduct that most group members follow are known as group norms.
True
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As the size of a group increases, so does the amount of social loafing that is likely to occur.
True
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The degree to which members of a group are attracted to the group is called group cohesiveness.
True
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Teams that are composed of members from different cultures are known as cross-functional teams.
False
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