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Study
Resolving Conflicts
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What is conflict?
Fight between strangers
disagreement between 2 or more people
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A conflict can be resolved in two ways, what are they?
physically/mentally
good/bad
Constructively/destructively
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When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
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One example of how to avoid conflict is....
Actively ignore
Provoke a fight
Walk away swearing
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A good communicator will...
not look at the person
Listen without interrupting
use negative language
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What is a mediator?
Someone who stands up for a friend in an argument
Someone who helps in a fight
Someone who doesn't take sides and helps resolve a problem
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A power struggle is?
trying to influence another person to do what you want
using your money to get what you want
fighting on the ground
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Remember to listen more than ___________.
walk
talk
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An example of a nonverbal response is...
yelling
nodding
apologizing
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Name one skill needed in a successful relationship.
shopping skills
communication skills
basketball skills
hugging skills
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What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
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If you negotiate, you ______ with someone.
deal
fight
argue
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What is compromise?
Demanding that someone do as you say
Law
Giving in on some points of a disagreement
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