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Telephone
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How can we start a formal phone conversation?
Hello. This is _______. How can I help you?
Oops!
Okay!
How do you say "to return a phone call"?
Call (someone) back
Oops!
Okay!
Just tell him I don't have the money _____ but I'll definitely have it by Friday.
yet
Oops!
Okay!
How can we start an informal phone conversation?
Hi!/Hello! This is _________. (or similar)
Oops!
Okay!
Sorry, I can't hear you very well. Could you _________?
speak up
Oops!
Okay!
I _______ haven't received the package so can you ring and find out what's happened to it?
still
Oops!
Okay!
Could you tell him I have ______ spoken to Brittany so he doesn't have to email her now?
already
Oops!
Okay!
How do you say to "wait for a short (or a long) time"?
put (someone) on hold
Oops!
Okay!
How do you say to "connect someone to another person"?
put (someone) through
Oops!
Okay!
Tell him I'm _____ waiting for confirmation of the price but I'll ring as soon as I get it.
still
Oops!
Okay!
Make a sentence with "call back"
Open answer
Oops!
Okay!
How do you say "to speak louder"?
speak up
Oops!
Okay!
We have only _____ left the house so could you tell her we're going to be late?
just
Oops!
Okay!
How do you say to "end a phone call"?
Hang up
Oops!
Okay!
How do you say to "wait" informally?
Hang on
Oops!
Okay!
Could you tell her we've ________ sorted out the problem so there's no need for her to come over?
already
Oops!
Okay!
Ugh! I can't believe you! I'm so angry! I'm going to __________!
hang up
Oops!
Okay!
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