Billing Fundamentals Part 2B
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You can only cancel an automatic payment if the payment is still pending. Payments released to the bank cannot be cancelled. True or False?
True
Contracts with an active payment agreement can be added to an Automatic Payment Plan (APP). True or False?
False - Customers with a payment agreement are not eligible for an Automatic Payment Plan.
Cancelling a single payment will cancel the entire Automatic Payment Plan. True or False?
False - Cancelling a single payment does not end the program.
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