Billing Fundamentals Part 2A
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Which billing option allows customers to pay an average monthly bill instead of higher bills in the winter?
Budget billing
In the 'View Budget Billing Details' window, what does a negative Balance Difference indicate?
That the customer paid for more gas than they used for the month. A negative amount indicates a credit.
If a customer is in arrears, what must they do before they can enroll in budget billing?
They must set up a payment arrangement and make the required down payment.
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