A customer has decided to close his trucking business which he ran out of his home. He may be eligible for an offering change. True or False?
True - This customer is likely changing from commercial to residential.
In most cases, when an offering change is necessary, we collect information regarding the change and hand off to other departments to process. True or False?
True
Which billing option allows customers to pay an average monthly bill instead of higher bills in the winter?
Budget billing
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