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NEE Review 1
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An unverified Account Manager is requesting to make some changes to the account. Which of the following is an OST available for you to consult prior to processing any requested changes?
Account Manager OST, Account Verification & Authentication - Consumer OST and Smartlinks OST
When conducting Adaptive Authentication, what result in the customer receiving a Tokenized SMS instead of Push Notification?
The customer doesn’t have the My Verizon app downloaded.
All Smartlinks are available to send to Account Managers. True or False
False
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