HANDLING COMPLAINTS 2 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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Excuse me, I'm really cold in here. This restaurant is very draughty.

I'm so sorry, sir. I'll close the window for you straightaway.

Excuse me, this veal is undercooked!

Accept my apologies. I'll talk to the chef.

Excuse me! This cup is cracked.

Sorry, madam. I'll bring you a new one at once.

There is a stain on my dress.

I do apologise. We will pay for it to be cleaned./ Let me try to clean it for you./We'll pay for the cleaning.

This sole is too salty.

I‘m very sorry madam. I’ll talk to the chef./I’ll tell the chef.

This table is too small for four people.

This table is too small for four people. Please, accept my apologies, sir. I’ll ask the Head Waiter to come/ There aren’t any more tables available.

This steak is too rare and I ordered it well-done.

Accept my apologies. I’ll change it for you right now./ I’ll ask the chef to cook another one./I’ll talk to the chef./ I’ll ask the chef to cook it a bit more.