HANDLING COMPLAINTS AT THE RESTAURANT | Baamboozle - Baamboozle

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¿Está todo a su gusto?

Is everything to your satisfaction?

¿Está todo bien?

Is everything OK?

Lo siento (mucho/muchísimo), señor/a

I’m (very/terribly) sorry, sir/madam.

Perdone, señor/a.

I do apologise, sir/madam.

Me temo que estamos muy ocupados esta noche.

I’m afraid we’re very busy this evening.

Le pagaremos la limpieza.

We’ll pay for it to be cleaned./We'll pay for the cleaning.

¿Le puedo ofrecer un café a cargo de la casa?

Can I offer you a coffee on the house?

Le pediré al chef que se lo caliente.

I’ll ask the chef to heat it up (for you).

Le pediré al manager que venga.

I’ll ask the manager to come.

Me temo que estamos cortos personal esta noche.

I’m afraid we’re short-staffed tonight.

No hay más mesas disponibles.

There aren't any more tables available.

Por favor, acepte mis disculpas.

Please, accept my apologies.

¿Cuál es el problema, señor/a?

What’s the problem, sir/madam?

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