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CSR Acronyms/Abbreviations
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Delimiter between question and answer:

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What does "LONA" stand for?
Loan Officer Not Available
What does "POO" stand for?
Proof of Occupancy
What does "LA" stand for?
Loan Advisor
What does "CD" stand for?
Closing Disclosure
What does "PITI" stand for?
Principle, Interest, Taxes, Insurance
What does "LE" stand for?
Loan Estimate
What does "FMC" stand for?
Freedom Mortgage Corporation
What does "CSR" stand for?
Customer Service Representative
What does "NOIA" stand for?
Notice of Incomplete Application (AKA: 10-day letter)
What does "BWR" stand for?
Borrower
What does "CA" stand for?
Customer Advocate
What does "LO" stand for?
Loan Officer
What does "IBC" stand for?
Inbound Call