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Chapter 16 17 BME
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What is the reciprocal relationship between employer and employee?
Depends on student's answer.
Define Fringe Benefits Tax (FBT)
Depends on student's answer.
Is extra leave financial or non-financial?
Non-financial
Define pay schemes and bonuses.
Bonus: payment in cash if KPIs are achieved. Pay schemes: employees are given company shares as rewards
Differentiate between intrinsic rewards and extrinsic reward
Extrinsic rewards fare financial, promotional or other fringe benefits. Intrinsic can be fulfilment, satisfaction
According to Adam, what will happen if an employee's rewards do not match his efforts?
Feel demotivated and be jealous
In what theory does an employee compare his/her inputs with those of others?
Adam's equity theory
According to Vroom, when an employee believes that a reward will actually be rewarded, what is that called?
Instrumentality
Describe three layers in the Vroom's expectancy theory pyramid?
Instrumentality, Expectancy and Valence.
According to Vroom's expectancy theory, what does an employee want?
Maximize happiness and minimize pain
Is money a long-term or a short-term factor?
Short-term
What are hygiene factors and motivation factors also called?
Short-term factors and long-term factors.
What theory is developed by Frederick Herzberg?
Herzberg''s motivation-hygiene theory
Define self-actualization
Inner talent, personal growth, fulfilment, job satisfaction
Which layer does family, work groups and friends belong to?
Third
Name 5 layers of the Maslow's Hierarchy of needs
Physiological, Safety, Belonging, Self-esteem, Self-actualization
Describe four things that a situational leader does
Delegate, Support, Coach, Direct
Which leadership style relies on maturity of the employee or group of employees?
Situational
What leadership style is developed by Paul Hersey and Ken Blanchard?
Situational
What kind of leaders is this?
Accommodating or Laissez-faire
What type of leaders believes in direct supervision of employees?
Autocratic
Describe the features of democratic leaders.
Involves employees in decision making, aims to benefit both business and personnel. Communication is upwards and they are collaborative.
What kinds of leader is necessary when a doctor in an emergency medical situation is needed?
Autocratic
What kind of leader is Hitler?
Autocratic
Differentiate between a leader and a manager
Leader: Strategic, business directed, inspiring/ Managers: Tactical, planning, directing


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