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What type of fee is added if an owner is being added to the title for an external refi?
Sales Tax
How many days are requested for a payoff for external refi?
15
Who is the title fee made payable to?
Bexar County Tax Assessor Collector or River City Auto Title
What Title fees are added to an External Refinance?
$33 no change, or $35.50 with name change
Name 4 documents a member would need to finalize an External Refinance?
Power of Attorney, Payoff Letter, Registration, Statement of Fact, Copy of ID, Security Agreement, RBP, Copy of Insurance, Registration
What is the maximum term for a vehicle loan?
84 months
What 3 products are offered by RBFCU and still available on dealer purchase vehicles?
Guaranteed Asset Protection Plus, Mechanical Repair Coverage, Credit Life & Credit Disability
What document from the member is needed when buying from a dealership?
Purchase Order
Approximately how long does the verification process take to review a new dealership?
2 business days from the time the dealership sends us paperwork
If the dealership is not on our Dealership List, a ___________ template will need to be submitted and reviewed by the __________ Team.
Dealer Review, Dealer Review
where can the Dealership List be found?
LoansPQ
What tool is utilized by CL Call Center and CL Support to confirm if RBFCU conducts business with a dealership and to reference their preferred payment method?
Dealership List


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