ADT Products and Services: Part 3 | Baamboozle - Baamboozle

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A customer wants to add an indoor camera in their home. Is the Pro Series Audio Camera an appropriate recommendation?

Yes - it is an indoor camera

Only some states require a licensed electrician to install light switches. True or False?

False - ALL light switches must be installed by a licensed electrician, no matter the state

When a customer decides to purchase smart light switches, what MUST you add in the "Additional Fees" section in Matrix?

A $200 electrician fee

A customer wants to add the ADT Command Thermostat in their home. Which service level must they at least have to make this possible?

Smart level - for either the Pulse or Control platform

A customer wants to be able to control the lights in their home with a smart device. Which 3 products might we offer this customer?

Smart light switches, appliance/lamp module, and Z-Wave light bulbs

Which smart product that uses Z-Wave requires the use of the Internet, regardless of whether the customer is on Pulse or Control?

Video cameras

Which service level should not be sold or recommended to customers because the next level up is only $2 more?

Video level

Control service levels include Basic, Secure, Smart, Video, and Complete. True or False?

False - These are the Pulse service levels.

Which feature of ADT Control allows a user to add safety enhancements? For example, when smoke is detected, ADT Command is set to trigger an emergency alert, turn off the thermostat, and unlock doors.

Rules

Which ADT Control benefit allows users to preprogram a group of actions?

Scenes

Which mobile app platform is only available for and with the Command panel?

ADT Control

Pulse customers that call to add devices or products will be switched to the Control platform. True or False?

False - Pulse stays Pulse

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