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Consumer Rights
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To make fabric or cloth by crossing threads over and under each other.
 
Weave
 
Initiative
Having or showing confidence in one’s own powers, judgement, etc.
 
Self-reliant
 
Cooperative
Combination of parts into a whole.
 
Integration
 
Cooperative
The Consumer Protection Act does not allow consumers to make choices.
False
A consumer’s right to compensation means they can get money for injuries caused by defective products.
True
If a product does not work properly, the store must always issue a refund.
False
Businesses do not have to provide instructions on how to use products.
False
Consumers have the right to receive a fair contract.
True
What is the purpose of a customer service department?
 
To listen to customer concerns
 
To sell more products
 
To avoid complaints
 
To increase prices
Which of the following must tools and appliances include for consumer protection?
 
Safety devices
 
User reviews
 
Company address
 
Price tags
What is the legal responsibility of manufacturers to make safe products called?
 
Product liability
 
Product marketing
 
Product design
 
Product warranty
What should all products be when used correctly?
 
Safe
 
Expensive
 
Complicated
 
Dangerous
Why do businesses compete with each other?
 
To offer better choices to consumers
 
To confuse consumers
 
To avoid paying taxes
 
To keep all products the same
What does the right to enjoy freedom in the choice of goods or services mean?
 
Consumers can choose from different products
 
Consumers must buy only one brand
 
Consumers cannot return products
 
Consumers must pay extra for better choices
Packaged foods must show all of the following except:
 
Manufacturing date
 
Company name
 
Ingredients
 
Main ingredient
What must drug companies list on every medicine package?
 
The complete contents
 
The price
 
The company logo
 
The expiration date
Which right allows consumers to receive correct and sufficient information about a product?
 
Right to information
 
Right to safety
 
ight to fair contracts
What does the Consumer Protection Act encourage businesses to do?
 
Produce beneficial and safe products
 
Ignore customer complaints
 
Increase product prices
 
Reduce product quality