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Explain executive summary.
The reason or why you are writing the business proposal and your solution in brief.
The title page of a business proposal must have these 5 components:
your name, your contact number, company's name, date, title of proposal
Name the four styles of communication network.
wheel, chain, circle, all channel
Name three components in "nonverbal communication"
body language, gestures, eye contact, facial expression, voice, personal space, appearance
Give three points that define formal communication style.
rigid structure, formal tone, standard language, correct grammar and spelling, used with people we don't know well, used at business/educational circumstances
Give a formal word to the word "begin".
commence
Slang occurs in ____ communication. Choose: A. informal B. formal C. diagonal
A. informal
Define grapevine.
Grapevine is an informal communication channel in an organisation.
Which is informal communication? Choose: A. rumour B. sales letter C. resignation letter
A. rumour
What are the four basic flow of communication in business?
downward, upward, horizontal/lateral, diagonal/crosswise
Formal communication flows along the lines of _____.
management/authority


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