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Direct vs. Indirect Communication
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At the dinner table, your mom points to the ketchup and says "Are you using that?"
Mom used indirect communication, she would like you to pass the ketchup
In the living room with your grandma, she says "My isn't it cold in here?" What does Grandma want you to do?
Grandma used indirect communication, she would like you to turn on the heat or bring her a blanket.