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Revision Lesson on Communication Culture
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Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

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What is a cover letter?
a one-page document that you submit as part of your job application (alongside your CV or Resume).
What are the tips for writing a complaint letter?
Go straight to the top. Include back-up. Be specific. Talk up your loyalty. Make a vague, End on a positive note.Spell check.veiled threat. Keep it short.
What is a complaint letter?
This type of formal letter is to express dissatisfaction with goods or services, bad state of affairs, errors, etc., to the authorities.
What does the abbreviation CC stand for?
carbon copy. It is polite to let the recipients know that you are sending a copy of a letter to more than one person.
What does the abbreviation ASAP stand for?
as soon as possible
What does the abbreviation RSVP stand for?
répondez s'il vous plaît, i.e. “please reply”.
What does the abbreviation CEO stand for?
chief executive officer
What are the types of a formal letter?
A business, inquiry, order, acceptance, complaint, apology, cover, sales, promotion, claim letter
What does the body of a friendly letter consist of?
Gratitude and the mention of previous contacts, answers to the questions from the received one, several things you would like, suggestions for the next letter.
What is the structure of an informal letter?
Heading, greeting, The body of the letter, The closing, the signature, the PostScript
What types of letters do you know?
Formal letter and informal letter
What is a letter?
Any such message that is transferred via post is a letter, a written conversation between two parties.
Who delivered "We choose to go to the Moon" speech?
John Fitzgerald Kennedy
Who delivered "I Have a Dream" speech?
Martin Luther King. Jr
Whose speech is "We shall Fight Them on the Beaches"?
Winston Churchil's
Whose speech is "Gettysburg Address"?
Abraham Lincoln's
What are the presentation delivery tips?
Have a strong opening. Be genuine. To conclude, focus on audience value. Make your core message sing. A call-to-action is the best way to wrap up.
What are the presentation design tips?
Make it clear, make it clear, be consistent, move beyond bullet points, use graphics well.
What are the presentation content tips?
acts and figures •Examples •Quotations and references •Case studies •Graphs, graphics, illustrations and pictures
What is the structure of the content of a speech?
The opening (get attention), The body (explain), closing (call to action)
I. What are 3 main components of Public Speech?
Content, design, delivery


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