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CCPC stands for..
Competition and Consumer Protection Commission
ASAI meaning
Advertising Standards Authority for Ireland
how long is the cooling off period
14 days
What does Redress mean
Replace, refund, repair
What are the 3 R'S
Refund, Repair, Replacement
Merchantable quality means...
if they are as fit for the purpose or purposes for which goods of that kind are commonly bought and as durable as it is reasonable to expect having regard to an
What does the Consumer Protection Act 2007 state?
t is a criminal offence to make a false or misleading claim about goods, services and prices.
something you would like to have but dont need
a want
what is a need
require (something) because it is essential or very important rather than just desirable
What does the Sale of Goods and Supply of Services Act 1980 say services must be
Carried out by trained professionals, done with proper care, ensure it is done with goods of merchantable quality
What does the Sale of Goods and Supply of Services Act 1980 say goods must be
of merchantable quality. fit for its normal purpose, reasonably durable. as described,
What is a customer
A customer is an individual or business that purchases another company's goods or services.
Name a consumer responsiblity
Use goods responsibly etc
Name a consumer responsiblity
use goods resposbilie
Name the consumer law made in 2007
Consumer Protection Act 2007
Explain impulse buying
consumer buying behavior where you buy something without thoughtful consideration or planning
Name the consumer protection law made in 1980
Sale of Goods and Supply of Services Act 1980
What does the ombudsman do
The Ombudsman investigates complaints against public bodies and, where appropriate, recommends redress
ComReg stands for...
Commission for Communications Regulation
What is a consumer?
a person who purchases goods and services for personal use


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