Edit Game
Reception and Housekeeping
 Delete

Use commas to add multiple tags

 Private  Unlisted  Public



 Save


Get beautiful free images


Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

 Import questions


Get beautiful free images






 Save   20  Close
Who is Andrew's favourite Marvel character?
Wolverine
What was the first year a computer reservation system was introduced to a hotel? A) 1970 B) 1964 C) 1969
B) 1964
What year did central heating first appear in hotels? A) 1846 B) 1840 C) 1908
A) 1846
What's the FULL name of Andrew's chicken?
Mandy Megatron Campbell
What is RB stand for?
Room and Breakfast - charge back to the company
What is RO?
Room Only to be charged to the company. Guest to pay the rest on check out.
What is ACC?
All charges to the company / full charge back
What is POA?
Pay Own Account
Define average daily rate (ADR)
Actual daily room revenue / total rooms sold
What is the formula to work out the % of no-shows for a week?
No-shows divided by number of room reservations
Customer does not show up for a reservation
No-show
The anticipated volume of business from transient market segment groups is...
Transient Demand
What is the formula for working out the expected % of walk-ins?
Room Walk-Ins / Total number of room arrivals
What does LOS stand for?
Length of stay
What strategy might a Bed and Breakfast use to reach their revenue target?
Promote low season / offer f&b deals / package events or attractions
What is a GDS?
Global Distribution System (Model) used by agents to book hotels, airlines, rental cars etc for their clients
Explain seasonal differences in occupancy
Occupancy will vary depending on the seasons and this is catered to by increasing or decreasing room rates to match the season
What is the 'WASH'?
The difference between the group block and what the hotel expects it will actually pick up.
To calculate occupancy for a single date you take the occupied rooms and divide it by........what?
room inventory
What does REVPAR stand for?
Revenue per available room


Get beautiful free images

Your experience on this site will be improved by allowing cookies.