Do you have the Flow? | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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True or False: You should ask probing questions when researching the customer's problem or issue.

True

True or False: "Thank you for calling FCB. How can I help you." is how you should greet your customers.

False

What step of the call flow is it when asking a customer "Is there is anything else I can do for you?"

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