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Mortgage - Internal Partners
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What is the Vision Statement?
To be the financial institution of choice in our field of membership
What is the RBFCU MissionStatment?
To improve our members' economic well-being and quality of life
Who is committed to creating seamless closing experiences for both Purchase and Refinance transactions?
Preserve Title
Who offers a variety of mortgage products such as FHA, VA, Conventional and Jumbo mortgage loans?
Domain Mortgage
Which affiliated partner is qualified and experienced real estate professionals through Kuper Sotheby’s International Realty?
Realty Services
Which affiliated partner is able to offer homeowners, renters, condo insurance?
RBFCU Insurance Agency
Which team will also review discount points, lender credits and will review whether a loan can be sold to the secondary market?
Rate Lock Desk
Who maintains the active loan files and payments, manage the principal loan and escrow accounts, ensure taxes and fees are paid accordingly and pay insurances, all on behalf of members?
Servicing
Who will give one final review, and if clear to proceed, all items are paid and the loan is sent to Post-Closing?
Funders
Who handles the final point of contact for the borrower during the loan process because this is where they sign the closing documents?
Closers
Once Underwriting gives the file an approval, the file is assigned to (who) orders the necessary products to verify the collateral, depending on the loan type?
Processers
Who is responsible for the assessment of Loan Applications for the purposes of making sure that a borrower fits the criteria necessary for the loan product they are applying for?
Underwriting
Who works a queue of assigned files and adheres to all RESPA and Reg B requirments?
MLO—Mortgage Loan Officer
Who provides educational information, begin pre-qualification and help the applicant determine the best product to suit their needs?
MOS—Mortgage Origination Specialist
Who collects, intercepts from several different channels- fax, email, online system, USPS mail, distro etc) information and documents and disperses the info/docs to the appropriate team/parties or attaches to the loan files in Encompass?
Mortgage Support Specialists


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