Billing Fundamentals Part 2B | Baamboozle - Baamboozle

Title

Browse gifs, upload image or paste URL

Description

Language

Remove Image

Tags

Use commas to add multiple tags

Private Unlisted Public

Public Visible on your profile. Anyone can play.

Unlisted Hidden from your profile. Anyone with the link or game code can play.

Private Hidden from your profile. Only you can play.

Save

Get beautiful free images

Copy and paste from ChatGPT, Quizlet Export, Word, Excel, Google Docs, etc.

Delimiter between question and answer:

Comma

Tab

Semicolon

Custom

Tips:

No column headers.
Each line maps to a question.
If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
The first answer in the multiple choice question must be the correct answer.

Import questions

Get beautiful free images

Question

Answer

Points

Image options

Browse gifs, upload image or paste URL

Save 12 Close

If a customer wants to make use of Quick Pay, fees may apply. True or False?

True

Authorized Payment Agents allow customers the option to make a payment at an authorized location. True or False?

True

Customers must have a My Account Profile if they want to make an ACH payment. True or False?

True

Which payment options allows a customer to make a free one-time payment from their checking or savings account?

ACH

What is the difference between Quick Pay and the Automatic Payment Plan (APP)?

Quick Pay use a credit/debit card or checking account to make a payment, and APP is when the amount is automatically taken out of a customer's checking account.

Customers can enroll in paper-free billing online or over the phone with us. True or False?

True

After enrolling, when does paper-free billing start?

With the next bill of the next bill cycle

Customers who wish to enroll in paper-free billing must have a My Account Profile. True or False?

True

For customers on the Automatic Payment Plan (APP), why should we only cancel single payments on rare occasions (only allowed once a year)?

APP payments are not subject to late payment charges

Cancelling a single payment will cancel the entire Automatic Payment Plan. True or False?

False - Cancelling a single payment does not end the program.

Contracts with an active payment agreement can be added to an Automatic Payment Plan (APP). True or False?

False - Customers with a payment agreement are not eligible for an Automatic Payment Plan.

You can only cancel an automatic payment if the payment is still pending. Payments released to the bank cannot be cancelled. True or False?

True

Get beautiful free images