Edit Game
Let's Review it All!
 Delete

Use commas to add multiple tags

 Private  Unlisted  Public



 Save


Get beautiful free images


Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

 Import questions


Get beautiful free images






 Save   25  Close
Where would you go to check on the status of the adjustment request using the reference number?
How to search interaction history using a reference number? Article Number 6045
True/False: J0585 requires precertification
How do I check precertification using the OneView Authorization Inquiry tool? Article Number 9792
“I’m calling to see if I have benefits for Botox. My doctor gave me the code J0585.” What benefit should you quote?
Are Botox injections covered? Article Number 1970
We will reprocess the original claim and keep the duplicate claim as a reference for needed updates. T/F
Why did this claim deny as a duplicate? Article Number 4091
What is the telephone number you would give a customer if they need to contact Cigna while outside of the country?
Cigna's phone number for access to urgent or emergency care outside of the U.S. Article Number 14725
I was out of the country and I want to know what I need to file a claim?
How can I submit a claim for reimbursement? Article Number 3092
I think I might have an ear infection but I do not want to wait at the emergency room. Do I have coverage if I go to my local CVS Minute Clinic?
How will my insurance cover a convenience care clinic visit? Article Number 1760
I went the emergency room the other day and had to take an Ambulance. Am I covered for the trip from my home to the emergency room?
Ambulance Policy Article Number: 10845
How are OG calls documented?
How do I document a One Guide call? Article Number 13737
Hi! I'm calling to see if my son has been added to my medical plan? What steps do you take?
Central Eligibility Database (CED) Navigation Overview Article Number 32926
What is an alliance? Explain
What is an alliance? Article Number 3842
What is the status for authorization #OP1229463737
TruCare Navigation Article Number 23751
What is Lifesource?
What is LifeSOURCE? Article Number 2331
Is CPT code 30520 covered with a diagnosis code of Q67.4?
Is this CPT code covered? Article Number 4856
How do we find the customer information if a provider only has the remittance number?
How do we find the customer information if a provider only has the remittance number? Article Number 2761
How to send a DDAR report to providers?
How do I send a Direct Deposit Activity Report (DDAR)? Article Number 6305
How can I Verify if a provider check is a single or bulk payment?
How do I verify if a payment was a single or bulk check? Article Number 14767
Is this claim a duplicate or correct claim? Explain
Why did this claim deny as a duplicate? Article Number 4091
What is PXDX? Explain
PXDX Procedure to Diagnosis Call Article Number 13849
Can injections be covered under medical or pharmacy benefits?
Is this injectable covered under medical? Article Number 1851
Where can you find a customers Mental Health/Substance Abuse Coverage?
What are my substance use disorder benefits? Article Number 7339
What does the Employee Assistance Program (EAP) offer?
What is EAP? Article Number 15213
Are residential detox charges a qualified expense for FSAs?
How do I determine Covered Expenses for FSA HRA HSA? Article Number 16539
What is the difference between ECP and MRC?
What is the difference between External Claim Pricing and Maximum Reimbursable Charge? Article Number 15358
What is the TLC code description for NDP?
TLC Codes Proclaim Article Number 15120


Get beautiful free images

Your experience on this site will be improved by allowing cookies.