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ashley_e07
Joined 3 years ago
81 games
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Account Closures Review
Review important policies and procedures related to account closures!
ashley_e07
12
6
Account Maintenance Review
Review workflows, policies, and procedures for Account Maintenance transactions.
ashley_e07
17
7
ADT Products and Services: Part 1
Let's take a break to review ADT security panels as well as keypads, touchpads, and touchscreens.
ashley_e07
12
52
ADT Products and Services: Part 2
Let's take a break to review various ADT products.
ashley_e07
12
49
ADT Products and Services: Part 3
Let's finish up with another review of ADT's products and services.
ashley_e07
12
50
ADT Self-Paced Review: Intro to Chudly
Review the self-paced work that was previously assigned.
ashley_e07
12
75
ADT Self-Paced Review: Telemarketing Policies
Review the self-paced work that was previously assigned.
ashley_e07
12
34
ADT Self-Paced Review: What is Home Security?
Review the self-paced work that was previously assigned.
ashley_e07
20
79
Avaya Agent for Desktop
Review features of AAD and who to call for support.
ashley_e07
12
39
Billing Fundamentals Part 1
Review the fundamentals we've learned about so far!
ashley_e07
12
99
Billing Fundamentals Part 2A
Review the fundamentals for billing options.
ashley_e07
12
69
Billing Fundamentals Part 2B
Review the fundamentals for payment options.
ashley_e07
12
55
Booking Multiple Rooms
Review the policies and procedures for booking multiple rooms.
ashley_e07
15
86
Call Components: Cancel a Booking
Review the call components for cancelling a booking.
ashley_e07
12
64
Call Components: Day 11
Review information about flights, PSA, links, and waitlist.
ashley_e07
12
44
Call Components: Direct Guest Booking
Review the call components for a direct guest booking.
ashley_e07
12
50
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