Levels of Listening, Ladder of Inference and 3 s ...

Your watching Sports Center, but your kid came into the room and started talking about Dora the Explorer. What listening are you doing?

What happens when we listen in the workplace?

You should never question where you are on the ladder of inference, just go with your first thoughts and assume the worst. Yes or No?

What happens if you wait too long after asking a question in your classroom?

When we interpret facts, we often give them a ____________ _______________

A trainee in your class approaches you with a sense of urgency, they begin telling you many things. What should you do?

You finished your training, and a student has admitted in confidence to you that her mother passed away, she has to leave the class and fly back home. What listening should you give her?

You and another trainer are having a dialogue. He says experience is better, you say the syllabus and guidelines help. What listening do you think you might have?

When giving empathetic listening should you provide advice and criticism?

Name the 5 levels of listening

What happens when we assume?

What type of listening are they doing?

In your own words what is the pool of observable data?

The ladder of inference is a constant _____________

In the meeting we know Andrew always tell a long story before getting to his point, he also has brought up the same points at every meeting, time and time again. He’s also really intense and self centered. How would you listen to him?

How many seconds should you wait when asking trainees a question?

What kind of listening is this?

What do we use when we select facts from the pool of observable data