How do we refer if we don't know if the woman is married or not ?
Dear Ms + surname
Formal: say you are unhappy/ not satisfied
I am writing to express my dissatisfaction with ...
Formal: say you are sorry
I am writing to apologise...
In semi-formal email do we use direct or indirect questions to ask for information ?
Indirect
In which part of the email do you ask for a reply ?
Closing
"What are the dates and times of the next course ?" Make this question a formal one.
Could I ask about the dates and times of the next course ?
Formal: you are going to say something
I am writing to inform...
"Write back soon." Change this sentence into a more polite and formal style.
I look forward to receiving your reply soon. I hope to hear from you soon.
Yours faithfully or sincerely?
'Yours sincerely' is when you know the name and title of the person .'Yours faithfully' is if you don't know the person's name.
When do you close your email with " Yours faithfully " ?
If you start your email with Dear Sir or Madam
How do we refer to an unmarried woman ?
Dear Miss + surname
Formal: say you want to know about something
I am writing with regard to...
Where do we write about the purpose of our email - opening, body or closing ?
Opening
How do we refer to a married woman ?
Dear Mrs + surname
Formal: ask for information
I am writing to request...
How do we start the email if we don't know the name of the person you are writing to
Dear Sir or Dear Madam