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Constructive Criticism & Conflict Resolution
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Criticism is the act of finding problems or mistakes in something. True or false?
True
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Listening to someone else's suggestions or ideas may help you improve or think of new ideas yourself. True or false?
true
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Constructive criticism involves using both positive and ___________ comments.
negative
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What is conflict?
strong disagreement or bad feeling between people
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If you are receiving criticism, it means you are a bad or that you failed. True or false?
false
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Conflict is a solution or end to an argument. True or false?
false
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In conflict, the disagreement may be personal or ___________.
emotional
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Constructive means to help make something better. True or false?
True
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Resolution is a solution or end to an argument. True or false?
True
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What is resolution?
A solution or end to an argument.
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It's important to listen to other people's feelings when trying to resolve a conflict. True or false?
True
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If someone is giving you constructive criticism, you should take it as a personal attack. True or false?
false
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In order to resolve conflict, both people have to establish a common __________.
goal
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Miscommunications often lead to ____________.
conflicts
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What is the first step to the conflict resolution process?
Find what the disagreement is.
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