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What helps you to be _________?
motivated
Why can it be difficult to find the __________ to learn while on the job?
motivation
Should a mentor encourage a mentee to solve problems using __________ thinking or tell them what to do based on their own?
analytical
Should training programmes be based on what people said in a needs ________ questionnaire, or defined by their managers?
analysis
What kinds of things do people learn in job-related ________?
training
Is it better to have an external _______ for courses or can someone from the company take on this role?
trainer
What do you think a ______ can learn from a more experienced staff member?
mentee
Do you think that _________ programmes help junior staff to develop?
mentoring
We generally begin with a _____ ________ so that we know which training programmes to offer to which employee.
needs analysis
When there is _______ between people, it means that there is ______________ and friendly agreement in a conversation.
rapport/understanding
__________ at a job can be learned through both training and experience.
Competency
A ______ ___ comprises what a person can or can't do.
skills set
_________ _________ are used to teach skills for the workplace
Practical Courses
A person with _________ ____________ can control their emotions and show empathy.
emotional intelligence
Employers are finding that making e-learning training available to employees adds to their __________ as they can access the courses when and where they like
motivation
When a company needs to check the standards reached in training sessions it can use ____________ to do this.
benchmarking


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