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Calling for a Ride
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Can you use an app to schedule a ride? (Remember the story we read about Ross and Micah.)
Yes, some apps allow you to schedule a ride without talking on the phone.
I want to schedule a trip afterschool on Thursday. What time should the driver pick me up from the IATP campus?
3:00PM
I want to schedule a TRIPS ride after school on Wednesday. What time should the driver pick me up from IATP campus?
12:00PM (Wednesdays are a minimum day.)
I want to schedule a TRIPS ride to The Irvine Museum. What information do I need to prepare before I make a phone call?
Time/date, address/cross streets, pick up location and drop off location
I scheduled a TRIPS ride for 3:00 at Legacy Education but I was not ready. The van left without me. Do I get a strike?
Yes, if you do not show up at your pick up time, you get 1 strike.
How many strikes do you get before you cannot use TRIPS service anymore?
3 strikes, you're out!
Why do people have to cancel their TRIPS ride sometimes?
Get sick, plans change, emergencies
Oh no, I forgot to cancel my trip. How many strikes do I get?
You forgot to cancel. You get 1 strike.
I have to cancel the ride I scheduled. WHEN do I need to cancel so I don't get a strike?
24 hours before pick up time (1 day before)
Who can use City of Irvine TRIPS?
Adults with disabilities and seniors who cannot drive themselves
What is City of Irvine TRIPS?
TRIPS is a ride service for people who cannot drive. You can call to schedule a ride.