When we interpret facts, we often give them a ____________ _______________
Personal meaning
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boom
Lose 50 points!
Oops!
seesaw
Swap points!
Okay!
shark
Other team loses 20 points!
Okay!
thief
Give points!
5
10
15
20
25
seesaw
Swap points!
Oops!
seesaw
Swap points!
Okay!
shark
Other team loses 25 points!
Okay!
baam
Lose 5 points!
Oops!
20
The ladder of inference is a constant _____________
Cycle (an endless cycle)
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15
You and another trainer are having a dialogue. He says experience is better, you say the syllabus and guidelines help. What listening do you think you might have?
Selective Listening
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15
What happens if you wait too long after asking a question in your classroom?
You can appear threatening, increase the confusion, heighten the frustration, and lead to no response at all.
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5
How many seconds should you wait when asking trainees a question?
3 seconds
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15
What kind of listening is this?
Ignoring listening
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15
In the meeting we know Andrew always tell a long story before getting to his point, he also has brought up the same points at every meeting, time and time again. He’s also really intense and self centered. How would you listen to him?
Ignore listening
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15
When giving empathetic listening should you provide advice and criticism?